Dialogues

What are dialogues?

Dialogues are a tool that allows the definition of a conversation pattern for various situations on which the AI chatbot can base its interactions. This enables us to limit unwanted AI behavior while simultaneously improving overall customer satisfaction with chatbot interactions.

However, the real revolution is the combination of these conversational patterns with the user's actions on the site. What does this mean?

Our chatbot monitors various user behaviors, such as whether it's their first visit to the site, what subpage they are on, whether they have something in their cart, and many other actions. Importantly, this data is stored locally in the user's browser and is not collected by us.

Thanks to this feature, you can build a dynamic notification system where the chatbot responds more precisely and effectively than traditional pop-up notifications.

Discounts

One of the applications of dialogues in the sales section is the ability to offer discounts to users. For example, if a user visits your site for the first time, the chatbot can offer a 5% discount in exchange for signing up for the newsletter. When the user provides their email address, our webhooks will send this information to the specified address, enabling further marketing actions.

With such dialogues, you can effectively engage users and support sales efforts in a more personalized way.